Terms of Service
Last updated: November 15, 2025
When you book a session with Tech Made Simple, you agree to the following terms. These keep our work clear, safe, and respectful.
What I Offer
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Patient, one-on-one technology help
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Support for smartphones, tablets, and computers
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Step-by-step learning at your pace
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Online or in-person sessions (depending on location)
What I Don’t Do
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Hardware repairs
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Data recovery
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Account takeover
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Password storage
Scheduling & Cancellations
Please see the Cancellation Policy for full details.
Payments
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Payment is due at booking unless we arrange otherwise
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Completed sessions are non-refundable
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Package sessions must be used within 6 months
Privacy
Your information stays private and is never shared.
Please see the Privacy Policy for more details.
Liability
I guide you through your device, but you remain responsible for the changes you choose to make.
Technology can be unpredictable, and I cannot guarantee specific outcomes.
Communication Expectations
I respond as soon as I reasonably can.
If you need support outside your session time, you may book additional time.
Updates
These policies may change occasionally.
The most recent versions will always be posted on this site.
Contact
Email: debbie@techmadesimple.tech
Website: Tech Made Simple https://www.techmadesimple.tech/